What is the scope of this Privacy Notice?
What Personal Information do we Collect?
How do we use Personal Information?
How do we share Personal Information?
What is our Legal Basis for Processing Personal Information?
How do we Transfer Personal Information Internationally?
How do we Keep your Personal Information Safe?
How do we use Cookies?
How can you Exercise your Rights?
Who can you Contact with Privacy Questions?
Changes to this Privacy Notice
At Northland Power, we respect your privacy and take great care in protecting your Personal Information. We understand the responsibility that comes along with collecting, using and sharing Personal Information. In adopting and adhering to this Privacy Notice, we assure you that the Personal Information we collect will be used in an appropriate and responsible manner. This Privacy Notice demonstrates our commitment to your privacy and applies to both Northland Power and its subsidiaries. Employees and contractors shall receive an additional privacy notice related to internal systems.
This Privacy Notice is addressed for anyone interacting with Northland Power’s website.
Northland Power collects Personal Information directly from you and other sources. Collection of Personal information is limited to what is reasonably required. “Personal Information” as defined in this Notice includes any information that can identify you, including but not limited to your name, email address, phone number, home address and date of birth.
Northland Power collects the following information from you:
Northland Power collects the following information from other sources:
Northland Power may use Personal Information in order to:
Please note: Where you use a third party to engage with Northland Power, you may be subject to their Privacy Notice, in addition to ours.
Dependent on applicable laws, Northland Power may rely on several lawful basis for the processing of Personal Information:
Northland Power may process Personal Information in accordance with additional lawful bases and will inform you at the time of collection.
If you are a resident of the European Economic Area (EEA), please note that we may transfer your Personal Information to third parties outside of the EEA to assist with our daily operations. In such circumstances, Northland Power may rely on adequacy determinations made by the European Commission and Standard Contractual Clauses, obtaining your consent or other lawful means of transferring personal data.
Northland Power has implemented appropriate organizational, technological, and physical safeguards to protect your Personal Information. The safeguards implemented are based on industry standards, as well as applicable laws and regulations. Where Personal Information has been transferred to a third party, Northland Power will require that they have appropriate safeguards in place and abide by applicable laws and regulations.
Personal Information will be retained for as long as necessary to fulfill the purposes for which it was collected or in accordance with applicable laws. Once Personal Information is no longer required or has exceed timeframes dictated by applicable laws, Northland Power will securely destroy or anonymize Personal Information.
We use technologies to enhance your customer experience and present offers to you, including interest-based ads and Cookies. For example, Cookies allow us to recognize when you use or return to our website, in order to customize our website or promotions to better match your interests and preferences. Please see our Cookie Policy for more information.
You may access and review your Personal Information at any time by contacting the Privacy Office. Northland Power seeks to ensure that any Personal Information in our custody is as accurate, current and complete, however we will not make additional efforts to verify the accuracy and completeness of personal information, unless requested by you. Depending on your jurisdiction, you may have additional rights which include the right to restrict the use of Personal Information, the right to delete Personal Information and the right to object to the use of your Personal Information. Please note that upon contacting the Privacy Office, we will need to verify your identity prior to fulfilling requests and may request additional information as required.
If you are concerned about how we treat your Personal Information or wish to submit a complaint, please contact the Privacy Office. If you remain unsatisfied with our response, you may submit your complaint as follows:
Please note: The Northland Power Privacy Office will respond to all requests and complaints within 30 days of receipt or in accordance with applicable privacy legislations. Requests submitted may be refused by the Privacy Office in accordance with applicable privacy legislations.
Please contact the Northland Power Privacy Office with any privacy related questions or concerns:
Northland Power Privacy Office:
Data Privacy Officer
Phone: +1 416-962-6262
Email: privacy@northlandpower.com
Address: Northland Power Inc
30 St. Clair Avenue West, 12th floor
Toronto, ON,
Canada
M4V 3A1
Northland Power Europe Privacy Office:
Data Protection Officer (EU Privacy Rights)
Email: datenschutz@northlandpower.com
Address: Northland Power Europe GmbH
Datenschutzbeauftragter
Tower am Michel
Ludwig-Erhard-Straße 22
20459 Hamburg
Germany
This Privacy Notice will be updated to reflect any changes to current practices. A website notice will be provided if there are material changes to this Privacy Statement. Pease note, this Privacy Notice was last updated on April 14, 2021.